And I mean, they really, really, really suck. Budget Rent-A-Car can go to hell, and I hope they make their way there in a hand basket.
Due to a severely unfortunate move on my part: lending one of my cars to my younger (20 year old) brother; I was forced into using the services of Budget Rent-A-Car.
What Brent (my brother) did to my 04 Chevrolet Aveo: Somehow, during normal operating procedure the following happened (according to a Wheaton GM service advisor):
- The serpentine belt that drives the alternator shredded, causing a large chunk of it to get caught under the cam cover.
- While lodged under the cam cover, the piece of the belt got stuck between two of the teeth on one of the cam gears, causing the timing belt to skip thirteen teeth.
- This caused every valve in the engine to be destroyed.
- This also cracked the head.
- He also managed to shear a lobe off of the camshaft.
So... it was at Wheaton getting some work done under warranty for about two weeks. Now, I did not need a car - as I could drive my RX-7 or my 240SX. However, my younger (once again... 20 years old!) brother is useless and doesn't own a vehicle. So, I decide I would get a loaner vehicle from Wheaton, since under my warranty, if my vehicle is in for over a day, GM must provide me with a vehicle.
Turns out, Wheaton doesn't carry loaner cars, and all of their loaners go through Budget Rent-A-Car. Well, there is a Budget about a block away from my work on 45th Street W (please, do not EVER go to this Budget location for anything, they are criminals). So I make arrangements to pick up the vehicle after work.
I get to Budget, and they hand me over my new car for the next two weeks. A blue, automatic Sunfire. I would say approximately 2004. This car was missing parts of it's bumpers! Also, the LED display on the radio/CD player didn't work... this really sucked when I was trying to find 650 CKOM to listen to until I was able to reconnect with my CD book.
So, I drive the car home, go out for supper and go back home. In the morning I go to work. At lunch time, myself and a co-worker go for lunch. When we return, I notice a flat tire on the Sunfire. Sweet. And I mean, it was pretty much completely flat.
So I go into work, and call Budget to ask what I should do about this tire. I speak with some over-trained, job-happy piece of shit woman on the phone. Here is a pretty accurate depiction of our conversation:
Me: I rented one of your cars last night, and it has a flat tire, what should I do with this car?
Her: Take it to the nearest tire shop and have it fixed.
Me Ok, should I send the bill to you, or how will you pay for it?
Her: We won't. It's your responsibility.
Now, I really could have just got down to Wheaton and had them fix the tire and demand that they pay. However, this lady was a bitch in every sense of the word, so I lost it on her. I flat out refused to pay for this tire. So, she put her manager on... pretty nice guy actually. He told me I could bring the car in, and they would give me a new one.
So, I left work, took the Sunfire in (one block remember) and tried to exchange it for a new car. The bitch-lady from the phone decided that since I hadn't filled the gas tank up, she would be charging me for it. Keep in mind how much I drove the car, and you will see how absurd this is later. She said I will have to pay $1.599/L for them to fill it up. NO! This was not happening either. I told her flat out, I will take the car right now - while driving on a rim to a gas station and fill it up then. She agreed to charge me pump price ($0.929/L).
So, I got a Red Sunfire... this car had the worst brakes of any vehicle I've ever driven. Anyone who drives a Cavalier or Sunfire at some point must have experienced the pulsating brakes. This Sunfire had pulsating brakes to the most extreme degree.
Anyway, I put up with this pile of crap for about two weeks (actually the day after I got the red car, I gave it to Brent to put up with, and maybe destroy like he did my Aveo) until yesterday, go to take it back. And then the fun begins.
They tried to chage me $20.67 for the gas in the blue car. What?!!?! I flat out asked how many kilometres I drove the car... her answer: 53. How many litres did she need to put in the car: 13! I then proceeded to tell her, and the trainee she was training that that was complete bullshit. Not only does 53 kilometres in a Sunfire not equal 13 litres... but 13 litres at $0.929 is not $20.67. WTF?! Apparently, the previous bitch had neglected to put the note on about pump price. So I managed to talk her into $0.929 after approximately 15 minutes.
However, bitch-face and the trainee (note to trainee, get out now!) proceed to try and convince me that 13 litres for 53 kilometres is not too uncommon. That is approximately 25L/100km or 9.4 mpg. In a SUNFIRE! I get MUCH better mileage in my RX-7, and that gets worse mileage than a Hummer!. 9mpg in a SUNFIRE!? Are you kidding me? Nope! Apparently, both of these idiots drive Cavaliers and it is not uncommon for them to go through a 1/4 tank of gas in 50km's. Even after I told them I got about 500km in the tank of gas I went through (read: Brent went through) in the red car.
What a bunch of idiots. Please, what ever you do not ever use Budget Rent-A-Car. Especially Budget on 45th St W in Saskatoon. F' them.